TAGS Training Ltd Terms and Conditions

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, TAGS Training Ltd IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN “AS IS” BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS  OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE OR THE  INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION,  TAGS Training Ltd DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT. 

Except as specifically stated on this website, to the fullest extent permitted at law, TAGS Training Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. 

Rules and Regulations

By accessing this Web Site, the user acknowledges acceptance of these terms and conditions.

Copyright

All website design, text, graphics, the selection and arrangement thereof, and all software compilations,  underlying source code, software and all other material on this website are the property of TAGS Training Ltd. ALL RIGHTS RESERVED. 

Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of using the information provided as a resource for intended use of the facilities and services provided by TAGS Training Ltd. Any other use of materials on this website – including reproduction for purposes other than those noted above, modification, distribution, or republication – without the prior written permission of TAGS Training Ltd is strictly prohibited. 

TAGS Training Ltd Privacy Policy

This policy describes the collection, use and disclosure of personal data when you use this website or any other services or products created by TAGS Training Ltd.

Personal Information means factual or subjective data about a living individual who can be identified from that data, or from that and other data either in the possession , or likely to come into the possession, of TAGS Training Ltd.

Information Collection and Usage

To provide goods and services to you, TAGS Training Ltd may collect and process personal information about you. Data collection may take place on our website, on mobile apps, by phone, by email, through social media websites (e.g. Facebook WhatsApp),  through written correspondence and through other media we may use from time to time as technology develops.

The personal data collected by TAGS Training Ltd may include:

• your full name
• your email address
• your date of birth
• your telephone number
• your postcode and address
• your aviation licence details
• your theoretical and Radiotelephony exam results
• information that you voluntarily provide when communicating with TAGS Training Ltd or its subcontractors and affiliates
• Photo ID (driving licence or passport)

When TAGS Training Ltd collects personal data, we may state that certain information is mandatory (e.g. name, address and contact telephone number) in order for us to provide our services.

Any personal data obtained by TAGS Training Ltd will not be sold to or shared with third parties by TAGS Training Ltd except:

• as required by law, such as to comply with a subpoena, or similar legal process such as a request by the UK Civil Aviation Authority or other regulatory bodies
• When TAGS Training Ltd believes in good faith that disclosure is necessary to protect the rights of TAGS Training Ltd, protect the safety of customers or of others, investigate fraud, or respond to a government request
• if TAGS Training Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, in which case customers and suppliers will be notified via email and/or a prominent notice on this website of any change in ownership or uses of this information.

TAGS Training Ltd may share personal data with suppliers & sub contract service providers in the normal course of business, such as:

• Communication service providers (e.g. phone, email, SMS, WhatsApp) 
• Payment processing service providers
• Training and IT Support subcontractors

Data Retention

Personal information provided for the purposes of communicating with TAGS Training Ltd will be retained for 5 years following completion of any training or any other communications, or as required to comply with applicable legal and regulatory obligations, or as required by the competent authority such as the Civil Aviation Authority, after which it will be deleted from TAGS Training Ltd records.

Minors

TAGS Training Ltd does not provide training to, nor knowingly solicits data from, anyone under the age of 18 years.  If a parent or guardian becomes aware that a minor has provided TAGS Training Ltd with information without their consent, they should contact us via the Contact Us on this website as soon as possible so that the information can be deleted from TAGS Training Ltd records. 

Security of Data

TAGS Training Ltd is committed to keeping the personal data you provide safe and secure and will handle it in accordance with our legal obligations, however no method of electronic storage is 100% secure.  While commercially acceptable means are used to protect the personal information of users of TAGS Training Ltd websites, services and products, absolute security cannot be guaranteed.

Physical, electronic and managerial safeguards are employed in order to minimise the risk of loss, unauthorised access, misuse or alteration of your personal data. 

Access to Personal Information

Under Articles 14 to 22 of UK GDPR, individuals have a number of rights under data protection law which include: 

• right to access your information
• right to object to us processing your information
• right to have processing of your data restricted
• right to have inaccurate data rectified
• right to have your data erased
• to ask us not to market you

You have the right to request a copy of the personal data TAGS Training Ltd holds about you. Data Subject Access Requests will be actioned within 10 working days.

Requests for rectification of inaccurate personal information held by TAGS Training Ltd will be actioned and confirmed to the individual within 10 working days.  Requests for deletion of personal information held by TAGS Training Ltd will be actioned and confirmed to the individual within working 10 days.

Changes

This Privacy Policy may be updated by TAGS Training Ltd from time to time for any reason.

Contact Us

If you have any questions regarding privacy, please contact TAGS Training Ltd via Contact Us on this website.

Relevant Privacy Legislation

UK General Data Protection Regulation (UK GDPR) 2021 and Data Protection Act 2018.

TAGS Training Limited is the “controller” for the purposes of UK GDPR, which is EU GDPR  as this forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 and is amended by The Data Protection, Privacy and Electronic  Communications (Amendments etc.) (EU Exit) Regulations 2019.